Hiring - Non-Voice Support - Ecommerce - Taguig - Start Fresh

Taguig, National Capital Region

Posted 3 days ago

Company:: Neksjob Corporation
Company Description:: Neksjob Philippines is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Bachelor’s Degree
Number of vacancies:: 100

Job Description

Are you a great communicator with a knack for problem-solving? Join our E-Commerce Support Team, where you’ll provide top-notch customer service through chat and email only—no phone calls, just smooth and efficient digital support.
What You’ll Do:
• Assist customers with inquiries, order tracking, and product concerns through chat and email.
• Process refunds, exchanges, and account-related requests accurately.
• Maintain clear, professional, and engaging written communication.
• Work collaboratively with the team to improve customer satisfaction.
What We’re Looking For:
• College graduate (Fresh graduates welcome, no prior experience required).
• Strong written communication and typing skills.
• Basic computer literacy and the ability to multitask effectively.
• Willing to work on-site in Taguig City.
What We Offer:
• Competitive salary up to ₱17,000 per month.
• Paid training to ensure your success.
• Career growth opportunities—we believe in promoting from within.
• A supportive and dynamic work environment where your contributions matter.
If you’re ready to grow in the world of e-commerce and provide exceptional customer service, apply now and take the next step in your career!