Service Advisor

Cagayan de Oro, Cagayan
Posted more than 30 days ago
Company:
Coolaire Consolidated Inc
Company Description:
The creation of new products either from raw materials or by assembling different components through physical, chemical or mechanical means. Manufacturing can exist on a large scale for items such as phones, cars, computers and food and beverages.
Contract Type:
Full Time
Experience Required:
2 years
Education Level:
Bachelor’s Degree
Number of vacancies:
1

Job Description

Communicate with customers to understand their service needs and provide accurate information about repairs and maintenance options.
Schedule service appointments and manage the flow of work in the service department.
Prepare detailed estimates for services, parts, and repairs needed for both trucks and refrigeration units.
Coordinate with technicians to ensure timely and accurate completion of services and repairs.
Provide customers with clear explanations of work performed and parts replaced, along with cost breakdowns.
Handle customer inquiries, complaints, and warranty claims in a professional manner.
Maintain accurate service records and ensure all paperwork is properly filed.