Customer Service Manager

Quezon City, National Capital Region
Posted today
Company:
Elite Headhunting
Company Description:
Elite Headhunting leads innovation in recruitment and headhunting that will reinforce the manpower bank of qualified professionals across the Philippines.
Contract Type:
Full Time
Experience Required:
2 years
Education Level:
Bachelor’s Degree
Number of vacancies:
1

Job Description

• Previous experience handling customer service operations or a distribution company. Plus it in mobile phones/tech/laptop/home appliances/ audio industry
• Oversee, guide, keep accountability of ecomm chat agents under your direct report — ecommerce customer service lead (handle chat agents, ensure they reply to messages, process refunds/replacement, claim fraud orders)
• Oversee, problem solve, set process and accountability for service center network of a home appliance brand.
Salary:
₱40,000.00 Monthly