Telco Account - Customer Service - Taguig - Hiring Now

Taguig City, National Capital Region

Posted today

Company:: Neksjob Corporation
Company Description:: Neksjob Philippines is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Senior High School
Number of vacancies:: 100

Job Description

What You’ll Do:
• Engage with customers via phone calls to assist with inquiries and service requests.
• Help troubleshoot technical issues, billing concerns, and account updates.
• Provide clear, step-by-step solutions in a professional and friendly manner.
• Offer product recommendations and upgrades to enhance customer experience.
• Accurately document interactions and escalate complex cases as needed.
What we are looking for:
• At least Highschool Graduate (Old Curriculum)/SHS Graduate (New Curriculum).
• With 1 year Customer Service Experience & 6 months Sales Experience.
• Strong problem-solving skills and the ability to handle high-pressure situations.
• Excellent verbal communication and active listening skills.
• A positive attitude and a customer-first mindset.
• Non-BPO? Is Encourage as long as with Good Communication Skills
• Willingness to work on-site in Taguig City.
Why work with Us?
• Competitive salary up to ₱25,000.
• Performance-based incentives—get rewarded for your hard work!
• Comprehensive training to set you up for success.
• Career growth opportunities in a thriving industry.
• A supportive and collaborative work environment.
If you're ready to take the next step in your career, apply today and become part of a team that values your skills and dedication!