Onsite Inbound Customer Support Agent Hiring in QC
Quezon City, National Capital Region
Posted today
- Company:
- Neksjob Corporation
- Company Description:
- Neksjob Philippines is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Senior High School
- Number of vacancies:
- 100
Job Description
We’re looking for a customer-focused Inbound Support Agent to handle incoming calls and assist new customers. Your role is to ensure a smooth experience by verifying information, providing key service details, and answering initial inquiries. If you have great communication skills and enjoy helping people, this is the perfect opportunity for you.
WHAT YOU’LL DO:
• Handle inbound calls and guide customers through the onboarding process.
• Verify customer details and ensure accurate record-keeping.
• Explain product/service features and answer initial questions.
• Provide a positive and professional customer experience.
• Assist with general inquiries and escalate when needed.
WHAT WE’RE LOOKING FOR:
• At least High School Graduate (Old Curriculum) / Senior High Graduate (New Curriculum).
• With at least 6 months of Customer Service Experience
• Attention to detail and ability to handle customer data accurately.
• Willing to work On-Site and in Shifting Schedule
WHAT WE OFFER:
• Competitive salary with performance-based incentives.
• Paid training and opportunities for career growth.
• A supportive and dynamic work environment.
Join us and be part of a team that makes a difference. Apply today!
