Acquire BPO - Mandaluyong - Operations Support (TL QA WFM)

Join the Acquire BPO Family – Be a Support Leader Today!
Are you ready to take the next step in your career with one of the top BPO companies in the Philippines? Whether you’re a seasoned professional or looking to level up your leadership journey, Acquire BPO is here to guide you every step of the way!

Why Choose Acquire BPO?
- Competitive Pay: Earn Php35,000–Php45,000/month, plus performance bonuses and incentives!
- Day 1 Health Insurance: Enjoy peace of mind from the start.
- Leadership Growth Opportunities: We provide continuous learning and development programs to help you thrive in your role.
- Inclusive Workplace: Be part of a vibrant and supportive team that values your contributions.
- Exclusive Perks: Paid training, employee discounts, exciting events, and more!

Who We’re Looking For
We are searching for driven and passionate individuals who are ready to make an impact as a Support Leader in roles such as Team Manager or Quality Analyst.

Requirements:

At least 2–3 years of leadership experience in the BPO industry
Strong communication and interpersonal skills
Proven track record of managing teams or driving quality performance
Ability to meet KPIs and mentor team members to achieve their goals
Flexible and adaptable to a fast-paced work environment
Experience in creating reports and analyzing performance metrics is a plus
What You’ll Do
As a Support Leader, you’ll take on key responsibilities such as:

Overseeing team performance and ensuring KPIs are met
Providing coaching and feedback to team members
Monitoring and analyzing quality standards to deliver exceptional customer service
Collaborating with stakeholders to address challenges and propose solutions
Driving engagement and motivation within the team
Your leadership will make a difference by building a strong team culture that delivers results and elevates the customer experience.

Application Made Easy!
Zoom Interview Option: Can’t make it onsite? Attend your interview online via Zoom!

Perks You’ll Enjoy
✨ Leadership Development Programs
✨ Company Events & Employee Discounts
✨ Paid Training & Opportunities for Promotion
✨ 13th Month Pay, Overtime Pay, and Performance Bonuses

Ready to Apply?
Click Apply Now and start your leadership journey with Acquire BPO today!

Don’t miss this chance to grow your career and lead teams at Acquire BPO. Apply today and take the first step toward your future!

Job Types: Full-time, Permanent
Pay: Php35,000.00 - Php45,000.00 per month