SAP FICO Analyst
Taguig City, National Capital Region
Posted today
- Company:
- Nityo Infotech
- Company Description:
- Nityo Infotech Services Philippines, Inc. is a US head-quartered IT services company having operations in 17 countries with 27 offices across the globe including US, Europe and Asia. Our portfolio of services includes technical and non-technical Manpower services to several on-shore and off-shore clients across the globe, including many Fortune 1000 and Global 2000 companies. It covers the commercial, industrial and government sectors, encompassing key vertical markets from: financial services, manufacturing and semiconductor, life sciences and healthcare, retail, telecommunications and utilities, system integrators, and up to independent software vendors. Nityo Infotech Services Philippines, Inc. aims to be the most preferred Business Partner locally and globally by ensuring the recommended solutions are implemented in the shortest span of time thereby resulting in on time delivery. This gives optimum quality for our customers in finding the best resources to achieve their "CORE BUSINESS OBJECTIVES".
- Contract Type:
- Full Time
- Experience Required:
- 5 to 10 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
• A minimum of 5 years of SAP FICO support experience with configuration knowledge.
• A broad understanding of SAP functionality.
• Experience of current SAP technology e.g. SAP ECC6.
• Experience of working cross-culturally and cross-functionally and ability to adapt personal style to different environments
• Organizational skills to make sure the team are achieving high levels of service.
• Strong analytical skills
• Excellent customer service skills and an ability to deal effectively with customers and colleagues at all levels.
• Able to learn new processes quickly, and an ability to keep knowledge and skills up to date.
• An understanding of the following technologies: • Windows Operating Systems (XP, 7, Server 2003/2008/2012) • Microsoft Office software (Outlook, Word, Excel, PowerPoint) • Wireless technology
• Experience of working in a team-oriented service desk / application support environment, with the ability to positively contribute to cross functional teams
• Amenable to work onsite
• Must be open for a flexible/shifting schedule
JOB DESCRIPTION:
• Responsible for the day-to-day end user support for the ARDx SAP Systems.
• Diagnosing, analyzing and resolving issues efficiently.
• Identifying and designing system enhancements required in response to incidents raised by the user community.
• Delivering such changes through the ARDx SAP System landscape.
• Completing functional and configuration documentation for any solutions delivered.
• Providing training to users on standard ARDx processes.
• Maintaining SAP process related documentation in accordance with our Change Management policies and processes.
• Contributing to our continuous improvement initiatives relating to the processes we use to resolve Incidents / Change requests.
• Establishing a strong and effective working relationship between the Functional and Security based SAP teams as well as the Transition Management and Project teams.
• Assisting in the assessment, determination and documentation of customer requirements for services provided by GIS.
• Abiding by all GIS Policies and Procedures pertaining to security of data, the network and its applications, proper account access and management, and general Standard Operating Procedures.
• Undertaking any other duties reasonably requested to meet business needs.
