Hiring Technical Support Specialist
Manila, National Capital Region
Posted today
- Company:
- Neksjob Philippines
- Company Description:
- Neksjob Philippines is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Junior High School
- Number of vacancies:
- 100
Job Description
Key Responsibilities:
- Provide technical support via phone, email, or chat to customers.
- Troubleshoot and resolve technical issues related to our products or services.
- Document customer inquiries and technical issues accurately in our system.
- Escalate complex issues to the appropriate department or team.
- Follow up with customers to ensure issues are resolved to their satisfaction.
- Maintain a positive attitude and clear communication with customers.
Skills & Attributes:
- Basic computer skills and familiarity with common software.
- Strong communication skills.
- A problem-solving mindset with attention to detail.
- Willingness to learn and adapt to new technologies.
- Ability to work independently and as part of a team.
Benefits:
- Paid training provided.
- Opportunity for growth and career advancement.
- Friendly work environment.
Join our team and start your career in the tech support industry! Apply now!
- Salary:
- ₱17,000.00 Monthly
