Customer Service Representative
DAVAO CITY, Davao del Sur
Posted 7 days ago
- Company:
- Talent Outsourcing Channel Solutions
- Company Description:
- Since 2018, Talent Outsourcing Channel Solutions has been dedicated to delivering high-quality and efficient workforce solutions to employers across the nation through our comprehensive HR approach. We are currently collaborating with a diversified clientele, including four (6) partners in Mindanao, five (5) in Visayas, and three (3) in Luzon. Our clients have diverse workforce requirements spanning Customer Service Representatives, Technical Support Representatives, Outbound Sales Representatives, and Telco-Sales Representatives. Recognizing the rapid growth of the Business Process Outsourcing (BPO) industry in our country, Talent Outsourcing Channel Solutions extends its expertise beyond entry-level talent sourcing. We have expanded our services to include the meticulous screening and pooling of candidates for positions such as Team Leaders, Virtual Assistants specializing in E-commerce and Real Estate, Web Developers, and Content Writers. This expansion is in direct response to the evolving demands of our clients.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 50
Job Description
We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the primary point of contact for our customers, handling inquiries, resolving issues, and ensuring a positive experience.
Responsibilities:
-Respond promptly and professionally to customer inquiries via phone, email, or chat
-Provide accurate information and solutions to customer concerns
-Assist customers in navigating products/services, troubleshooting issues, and placing orders
-Maintain a high level of customer satisfaction through effective communication and problem-solving
-Collaborate with internal teams to address customer needs and escalate complex issues when necessary
-Follow company guidelines and procedures to uphold service standards
Compensation:
-Basic Salary: Up to 26,000 PHP
-Night differential
-Allowance
-Complete Government Benefits
-Free HMO + Leave
-Exciting Performance Bonuses
*Additional benefits will be discussed during the Job Offer.*
REQUIREMENTS/QUALIFICATION
-NO EXPERIENCE NEEDED
-Excellent communication skills, both verbal and written
-Strong customer service orientation with a friendly and empathetic demeanor
-Ability to multitask, prioritize, and work efficiently in a fast-paced environment
-Proficiency in basic computer applications and willingness to learn new systems
-Willing to work in shifting schedules
-Previous experience in customer service or a related field is advantageous
Schedule: SHIFTING
Work set-up: ONSITE
- Salary:
- ₱26,000.00 Monthly
