Be a Technical Support Representative - Apply Today QC
Quezon City, National Capital Region
Posted today
- Company:
- Neksjob Corporation
- Company Description:
- Neksjob Philippines is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
- Contract Type:
- Full Time
- Experience Required:
- 3 to 4 years
- Education Level:
- Senior High School
- Number of vacancies:
- 100
Job Description
Are you passionate about technology and love solving problems? We’re looking for tech-savvy problem-solvers to join our growing team!
YOUR ROLE:
• Provide first-level technical support via phone, email, and chat.
• Diagnose and resolve hardware, software, and network issues.
• Assist customers with product setup & configuration.
• Escalate complex issues to higher-tier support when needed.
• Maintain detailed case documentation & solutions.
• Perform system updates and routine maintenance.
• Guide users on best practices & troubleshooting steps.
WHAT YOU NEED TO SUCCEED:
• Educational Background: High School Graduate (Old Curriculum) / Senior High Graduate (New Curriculum)
• Experience: 3–4 years in Technical Support.
• Soft Skills: Strong problem-solving, communication, and customer service mindset.
• Work Setup: Willing to work onsite.
WHY JOIN US?
• Paid training – Get the skills you need to excel!
• Competitive salary + allowances
• Performance incentives – Earn more for your hard work!
• Career growth & advancement – Your success is our priority!
Ready to take your career to the next level? Apply now and be part of an innovative and supportive team!
