Customer-Support-Representative-Earn-up-to-17.5K

Cagayan de Oro, Misamis Oriental

Posted today


Company:: Neksjob Corporation
Company Description:: Neksjob Philippines is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Junior High School
Number of vacancies:: 50

Job Description

Your day-to-day in a nutshell:
- Managing incoming customer calls and emails
- Addressing customer questions, concerns, and service requests
- Ensuring efficient and accurate resolution of customer issues
- Leveraging client-specific tools and software to track and manage customer interactions
- Delivering exceptional service with professionalism, empathy, and expertise

Qualifications:
- Open to HS/K12 Graduates
- Minimum of 6 months combined working experience (formal or OJT)
- Work Setup: Onsite
- Shift: Shifting Schedule