Be a Call Center Agent - CDO Site 17k monthly

Cagayan de Oro, Misamis Oriental

Posted today


Company:: Neksjob Corporation
Company Description:: Neksjob Philippines is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Junior High School
Number of vacancies:: 10

Job Description

WHAT YOU NEED TO KNOW ABOUT THE DAY-TO-DAY TASKS OF THIS JOB:
- Answering incoming calls from customers
- Sorting out customers’ inquiries or requests
- Ensuring that customers’ requests are managed in an appropriate and timely manner
- Developing, organizing, and maintaining accurate files
- Delivering a high caliber of service in a friendly, confident, and informed manner

WHAT ARE WE LOOKING FOR?
- At least Senior High School Graduate
- With at least 6 months Customer Facing Work Experience
- Have Excellent communication skills
- Willing to work on site

Why pick us? Your day-to-day in a nutshell:
- Managing incoming customer calls and emails
- Addressing customer questions, concerns, and service requests
- Ensuring efficient and accurate resolution of customer issues
- Leveraging client-specific tools and software to track and manage customer interactions
- Delivering exceptional service with professionalism, empathy, and expertise

Qualifications:
- Open to HS/K12 Grads
- Working Experience (maybe formal, OJT) combination of 6 months
-Have Excellent communication skills
- Have excellent customer service skills
- Are willing to work on site

Why Pick Us?
- Paid training
- Competitive salary plus allowances
- Monthly performance incentives
- Career development and advancement opportunities