Customer Service Representative

Metro Manila, National Capital Region
Posted 7 days ago
Logo Lingua-Franca Services Inc.
Company:
Lingua-Franca Services Inc.
Company Description:
Lingua-Franca Services Incorporation (LFSI) provides staffing solutions and account management to businesses and organizations by providing them with skilled and qualified personnel for various positions. We are here to help you manage your workforce more effectively and efficiently so that you can focus on your core competencies and achieve your business objectives.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Senior High School
Number of vacancies:
40

Job Description

WE'RE HIRING: CALL CENTER AGENTS

Are you ready to take the next step in your career? We are looking for skilled professionals to join our team. Multiple positions are available, including:

• Customer Service Representative
• Technical Support Representative
• Customer Care Representative
• Livestream Operations Specialist
• Inpatient Medical Coder

Qualifications:
• Must be 18 years old and above
• At least a high school graduate (old curriculum) or SHS graduate
• With 6 months to 1 year of call center experience (varies per role)
• Plus factor: Experience in sales, technical support, or a medical background (not required but preferred)
• Good English communication skills
• Strong problem-solving and multitasking abilities
• Willing to work onsite in Metro Manila (Makati, Quezon City, Taguig, Pasig, EDSA)

Key Responsibilities:
• Handle customer inquiries, concerns, and service requests professionally and efficiently
• Provide technical support, sales assistance, or medical-related support based on the account assigned
• Ensure customer satisfaction by delivering accurate information and solutions
• Process transactions, document customer interactions, and maintain data integrity
• Adhere to company policies, quality standards, and performance metrics

Why Join Us?
• Competitive Salary and Incentives – Earn a competitive salary with performance-based bonuses
• Career Growth Opportunities – We promote from within and provide training programs
• Convenient Application Process – Flexible interview options, including virtual and onsite
• Comprehensive Benefits – Health coverage, leave credits, and other essential benefits
• Supportive Work Environment – Work in a professional and collaborative setting

Apply now and take the next step toward a successful career.
Salary:
₱23,500.00 Monthly