Office Administrator

We are seeking a highly organized and efficient Office Administrator to oversee the day-to-day operations of our office. The successful candidate will ensure that administrative functions are handled seamlessly, supporting management and staff to maintain a productive and professional work environment.

Key Responsibilities:

Managing Deliveries
- Plan and organize daily delivery runs for the drivers
- Oversee and manage the driver roster to ensure smooth operations

Handling Orders:
- Place customer orders through the portal and website
- Process orders with suppliers and maintain strong relationships with them
- Keep track of back-ordered items and notify customers about out of stock items
- Find suitable alternatives for out of stock items when possible

Customer Service & Communication:
- Check and respond to emails promptly
- Provide excellent customer service over the phone, answering questions and solving problems

Stock & Pricing Management:
- Keep track of stock levels and ensure inventory is well maintained
- Organize stock to make it easy to access and restock when needed
- Overlook price changes from suppliers and update pricing accordingly
- Prepare price, and send quotes to new and existing customers

Employee Training & Support:
- Train employees on using the run-sheet and working with suppliers