Hiring - Oracle Cloud HCM Consultant
Manila, National Capital Region
Posted today
- Company:
- Neksjob Corporation
- Company Description:
- Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 100
Job Description
Key Responsibilities:
Provide accurate information and solutions to customer inquiries and concerns.
Handle incoming calls, emails, or chat messages while maintaining professionalism and empathy.
Ensure compliance with service level agreements (SLAs) and quality assurance guidelines.
Document customer interactions and resolutions in the system for future reference.
Work collaboratively with team members to achieve performance targets and improve processes.
Qualifications:
Open to undergraduates with relevant work experience (college degree not required).
Strong communication and interpersonal skills.
Willingness to learn and adapt in a customer-centric environment.
No prior BPO experience required, but a positive attitude and eagerness to succeed are a must.
What We Offer:
Competitive salary and benefits package.
Comprehensive training and mentorship to ensure your success.
Opportunities for career growth and development.
A supportive team environment that values your contributions.