Customer Service New Associate
cebu, Cebu
Posted 10 days ago
- Company:
- Neksjob Corporation
- Company Description:
- Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 100
Job Description
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Key Responsibilities
- Provide high-quality customer service support, addressing customer inquiries and issues in a professional manner
- Ensure adherence to service-level agreements (SLAs) and call quality standards
- Collaborate with internal teams to ensure timely and effective resolution of customer concerns
- Accurately document interactions and provide detailed notes for team and management review
- Continuously improve knowledge of products, services, and processes to better support customers
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Job Qualifications
Must-Have:
- Excellent English communication skills, both written and verbal
- Open to High School graduates, College Undergraduates, or Graduates
- No previous BPO or customer service experience required—we welcome all motivated candidates
Flexibility Requirements:
- Willing to work on a shifting schedule, weekends, and holidays as needed
- Adaptable, proactive, and able to handle dynamic customer interactions with professionalism
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Why Join Us?
- A collaborative work environment that encourages learning, growth, and career development
- Comprehensive training and skill development opportunities
- Be part of a team committed to delivering exceptional customer interactions and support
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If you’re eager to grow your career in customer service and support and thrive in a dynamic, team-oriented environment, we’d love to hear from you!
Apply now and take the first step in building your customer service career with us!
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