We are Hiring CSR l Virtual Interview - Y5
Quezon City, National Capital Region
Posted yesterday
- Company:
- Neksjob Corporation
- Company Description:
- Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Senior High School
- Number of vacancies:
- 100
Job Description
As a Customer Care Specialist, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands.
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Providing cutting-edge service in a friendly, confident and knowledgeable manner
Qualifications:
• Are a college graduate, with or without BPO experience
• Or have an experience of at least 5 months in the BPO industry (HS Grad old curriculum)
• Have good English communication skills
• Have working knowledge on computers
• Have good customer service, multi-tasking and problem-solving skills
• Are willing to work in shifting schedule
Perks?
• Paid training
• Competitive salary
• Monthly performance incentives
• Benefits after six (6) months
• Vacation entitlement upon hire
• Career pathing and advancement opportunities
- Salary:
- 27.000,00 ₱ Monthly