Urgent Hiring Non-Voice Customer Service Representatives - Y5
Quezon City, National Capital Region
Posted 6 days ago
- Company:
- Neksjob Corporation
- Company Description:
- Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 100
Job Description
Key responsibilities include:
-Responding to customer inquiries via email and chat in a prompt and accurate manner
-Resolving customer issues and complaints in a friendly and effective manner
-Gathering customer information and documenting interactions in a database
-Keeping up to date with product information and updates
-Adhering to company policies and procedures when communicating with customers
-Continuously looking for ways to improve the customer experience
-Maintaining a high level of professionalism and customer service at all times.
The ideal candidate will have excellent written communication skills, strong problem-solving abilities, and the ability to multitask in a fast-paced environment. Previous customer service experience, particularly in a BPO setting, is preferred.
TO QUALIFY, CANDIDATE MUST:
- Have at least a HS Diploma but preferably with a bachelor's degree in any course.
- Be willing to work in Quezon City
- Have 30-35wpm typing skills.
- Can start immediately
- Willing to work in shifting schedules
- Salary:
- ₱1,700.00 Monthly
