Technical Support Associates (No Experience Needed)

Talent Outsourcing Channel Solutions' is seeking passionate Technical Support Associates to join our growing team in Cebu City, Cebu. This full-time role provides an excellent opportunity to start a rewarding career in customer service and technical support. No prior experience is required, as we provide comprehensive training to help you succeed.

What you'll be doing
Providing exceptional customer service and technical support to clients via phone, email, and chat
Troubleshooting and resolving a wide range of customer inquiries and issues
Documenting customer interactions and maintaining accurate records
Continuously expanding your knowledge to stay up-to-date with the latest products and services
Collaborating with the team to identify and implement process improvements

What we're looking for
Strong communication and interpersonal skills with the ability to empathise and connect with customers
Excellent problem-solving and analytical skills to effectively address customer concerns
Adaptability and a quick learning mindset to thrive in a dynamic, fast-paced environment
Passion for providing exceptional customer service and technical support
Proficiency in English, both written and verbal

What we offer
Competitive salary and performance-based incentives
Comprehensive training and development programs to enhance your skills
Opportunities for career advancement and professional growth
Flexible work arrangements and a healthy work-life balance
Access to various well-being initiatives and team-building activities
Apply now to start your journey with Talent Outsourcing Channel Solutions'