We are Hiring CSR - Alabang Site

Are you a dedicated professional with a passion for providing outstanding customer service? Whether you have 1 year of BPO experience or are a college graduate without BPO experience, we have an exciting opportunity for you as a Customer Service Representative within our Insurance Account. Join our team and embark on a rewarding career in the dynamic field of insurance and customer service.

Job Responsibilities:

Handle customer concerns, complaints, and inquiries through various communication channels, including phone, email, and chat.
Maintain detailed records of customer interactions, transactions, and resolutions.
Adhere to company policies and regulatory guidelines while assisting customers with insurance-related matters.

Key Qualifications:

Candidates with 1 year of BPO experience and a minimum of 2 years in college OR college graduates with no BPO experience.
Strong communication skills, both written and verbal.
Customer-centric mindset with a commitment to delivering exceptional service.

What’s In It For You?

Competitive Compensation: A competitive salary package that recognizes your skills and dedication.
Day Shift Schedule: Enjoy the perk of working during regular business hours, allowing for a better work-life balance.
Health Coverage: Comprehensive health insurance and HMO.
Paid Training: Enhance your skills and knowledge through paid training.
Financial Security: Access to retirement and provident funds.
Wellness: Enjoy access to fitness memberships for a healthy work-life balance.

Join our team and unlock the door to a fulfilling career in insurance customer service, where your skills and dedication will make a significant impact on our clients' lives, all while enjoying the benefit of a day shift schedule.