Customer Experience Associate (Reliever)

Taguig, National Capital Region

Posted today


Company:: SMARTPARK SYSTEMS SOLUTIONS INC.
Company Description:: Smartpark Systems Solutions, Inc. traces its roots back to the early 90’s Mitech Corporation, a subsidiary of Integrated Microelectronics, Inc. of the Ayala Group of Companies. Founded as an electronic company designing and manufacturing Filipino microprocessor-based products, especially Parking Management Systems, Mitech Corporation’s business was acquired by Borromeo Technology Holdings, Inc. (BTHI) in 1994. The business model of Mitech was continued by BTHI until 2004 when two new companies, Smartpark Systems Solutions, Inc. and Mitech Systems Solutions, Inc., with new shareholders, acquired the businesses of BTHI.
Contract Type:: Contract
Experience Required:: 1 year
Education Level:: Bachelor’s Degree
Number of vacancies:: 1

Job Description

The Customer Experience Associate (Reliever) is responsible for managing communication through courteous handling of incoming calls, transferring them to the appropriate departments, and ensuring important messages are conveyed accurately. It includes welcoming visitors and addressing their needs, managing mail distribution, and performing clerical tasks like encoding and document filing. The position requires maintaining cleanliness and organization in the workplace and visitor areas, providing excellent customer service, and performing additional tasks as assigned by superiors or clients, ensuring overall workplace efficiency and professionalism.