Customer Service Representative - Iloilo (Onsite)

Iloilo City, Iloilo
Posted 3 days ago
Logo The Referrers
Company:
The Referrers
Company Description:
THE REFERRERS is a global Talent Community that sources, screens and select competent candidates to fill up various job positions intended for our client companies. THE REFERRERS value the confidentiality of the information we collect from you. We are committed to protecting and respecting your personal data privacy and complying with Republic Act 10173 or the Data Privacy Act of 2012.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Senior High School
Number of vacancies:
5

Job Description

- Handle complaints, provide appropriate solutions, and alternatives within the time limits.
- Manage large amounts of incoming calls.
- Follow communication procedures, guidelines, and policies.
- Resolve product or service problems by clarifying customers’ complaints.
- Select and explain the best solution to solve the problem.

Required Skills:
- College Graduate – no experience needed.
- HS/SHS Grad & College Undergrad – must have 3 months BPO experience
- Willing to work onsite.

Additional Notes:
- This position will be working with an outsourcing company that provides call center,
business process outsourcing, and digital marketing services.

Working Set-up: Onsite.

Work Schedule: Mondays to Fridays.

Salary Range: P13,000-P15,000

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