Join Our Team as a Wellness Site Lead
Aura, National Capital Region
Posted 8 days ago
- Company:
- Neksjob
- Company Description:
- WORKFORCE MANAGEMENT (VOICE) Location: Mandaluyong City Salary: ₱50,000 - ₱60,000 / Monthly JOB DESCRIPTION ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE •Acts as 1st level of escalation of Intraday Analysts in terms of misses in SL or challenges with Operations in executing real time action plans. •Functions as 1st level of escalation in terms of reporting inquiries or troubleshooting of reports. •Provides input to WFM team in terms of conceptualizing intraday reports that drive efficiency to the team and also help in Operations performance. •Provide trainings and conduct knowledge transfer sessions to other WFM members especially new members on WFM tools and function as go-to person when there are inquiries arise from RTAs and Operations. •Primarily responsible to generate performance reports and provide input and recommendation on reporting, and analysis based on performance trends. •Required to follow the planned data collection, including the types of data and time of data. •Automate reports to reduce inefficiencies by designing macros. JOB QUALIFICATION •Open to College Undergraduates with relevant experience (BPO or Non-BPO) •At least 6 months to 1 year RTA experience; other WFM experience is a plus but not required. •Good knowledge in MS Office (Word, Excel, PowerPoint) •No specific tool requirement; good to have if with experience in WFM Tools (ex. eWFM, IEX, CMS Avaya, Blue Pumpkin, Aspect); No exam •Open to resources who are functioning as interim/ad on tasks workforce Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Neksjob is committed to providing veteran employment opportunities to our service men and women. Please read Neksjob Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 100
Job Description
Location: Aura
Work Setup: Onsite
Schedule: Shifting
Salary: Up to PHP 50,000 per month
Start Date: ASAP
What You'll Do:
Lead and manage a team of counselors, ensuring the delivery of top-notch wellness programs.
Implement and maintain wellness standards and policies, driving positive change.
Collaborate with stakeholders through MBR, QBR, and HBR meetings to enhance wellness strategies.
Gather and analyze data to measure program effectiveness, ensuring continuous improvement.
Maintain documentation, reports, and compliance for all wellness activities.
Partner with internal teams to integrate wellness programs into recruitment and onboarding processes.
Manage internal and client reporting while contributing to innovative wellness research.
What We're Looking For:
Educational Background: A Psychology graduate or equivalent field of study.
Experience: Demonstrated expertise in creating wellness programs, counseling, and other related skill sets.
Skills: Leadership, data analysis, and a passion for driving wellness initiatives.
Why Join Us?
Be part of an organization that values well-being and innovation. This is your chance to make a difference and help us shape a culture of health and happiness.
Apply Today!
Don’t miss this opportunity to lead impactful wellness initiatives. Send in your application now, and let’s build a healthier workplace together!
- Salary:
- ₱50,000.00 Monthly
