Customer Service Representative - 28 CSRs
Makati City, National Capital Region
Posted 5 days ago
- Company:
- Nityo Infotech
- Company Description:
- Nityo Infotech Corporation is the fastest-growing global IT Services & Solutions Company; headquartered in New Jersey, USA. Our services span from Application Management Outsourcing, Packaged Application Services, Remote Infrastructure Management, Product Development, and Support to higher value-added offerings, including Managed Platform and Product Engineering Services.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Senior High School
- Number of vacancies:
- 28
Job Description
Salary: 25,000php monthly basic salary + Incentives, Performance Bonus and Guaranteed 13 months
Location: Makati City, Onsite Reporting
Work Schedule: Earliest start is 6 am, latest end is 11 pm. No graveyard shifts.
HC Requirements: 28 Customer Service Representatives
Qualifications:
-Minimum 1+ years relevant experience
-Must have completed at least 2 years in college, or a 2-year vocational course
-With excellent verbal and written communication skills, and must be conversant
-Customer service oriented
-BPO/Customer Service experience is an advantage
-Must be willing to work on shifting schedules. No graveyard duty.
-Can start End of January or First week of February
What the role will entail:
-Address and facilitate customer inquiries, requests, or complaints in person and through assigned channels
-Provide exceptional service and support in line with company's commitment to service excellence
-Efficiently fulfill customer transactions while adhering to productivity and quality standards
-Resolve customer concerns promptly and effectively to ensure customer satisfaction
- Salary:
- 25.000,00 ₱ Monthly