Customer Service Representative - Makati

Makati, National Capital Region
Posted 12 days ago
Logo Dempsey Executive Search
Company:
Dempsey Executive Search
Company Description:
We are an executive search company for direct hire, engaged in the sourcing and referral of college graduates and professionals in the fields of Accounting, Finance, Engineering, Sales, Marketing, Web & Programming, HR & Admin, Behavioral Science, Arts and related fields.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Bachelor’s Degree
Number of vacancies:
10

Job Description

Position: Customer Service Representative (Full-Time)
Location: Makati Office
Salary Range: ₱16,000.00 - ₱18,000.00/month (based on qualifications and experience)
Schedule: Monday to Friday, 8:00 AM - 5:00 PM (rotational/shifting schedule)
Status: URGENT HIRING

Job Responsibilities
Address general inquiries and assist with out-patient availments through the 24/7 hotline.
Facilitate hospital admissions and discharges for EastWest Healthcare members.
Collect and secure medical documents related to hotline transactions.
Verify billing and payments accurately and promptly.
Collaborate with internal departments to ensure seamless service delivery.
Perform other duties assigned by the immediate supervisor.

Qualifications
Bachelor’s degree in any 4-year Bachelor of Science course.
Proficient in Microsoft Office and other computer applications.
Experience in HMO, hospital, or clinic work is an added advantage.
Strong communication and problem-solving skills.
Willing to work on rotational shifts.
Owning a personal computer or desktop equipment is a bonus.
Salary:
₱18,000.00 Monthly

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