Sales Specialist

Responsibility:

• Represents our company, with a comprehensive understanding of our offerings
• Researches clients’ needs and identify how our solutions meet them
• Hires, trains, motivates, and advises a team of client relationship managers/Sales Reps
• Achieves company’s objectives through effective planning, setting sales, and goals, analyzes performance data, and projecting future performance.
• Continuously develops personal leadership, hiring, and training skills while ensuring the team is using effective sales tactics to meet revenue objectives.
• Generates leads, and build and nurture client relationships.
• Preferably Manager Level specialized in Sales - Telesales/Telemarketing or equivalent.
• Creates and executes a strategic sales plan that expands customer base and extends global reach
• Meets with potential clients and grow long-lasting relationships by understanding their needs
• Tracks, analyzes, and communicates key quantitative metrics and business trends as they relate to partner relationships
• Recruits salespeople, set objectives, trains and coaches, and monitors performance ensuring assigned tasks and responsibilities are fulfilled
• Identifies knowledge gaps within the team and develop a plan to fulfil them
• Oversees the sales team to ensure company quotas and standards are met by holding daily check-ins with team to set objectives for the day and monitor progress regularly
• Manages month-end and year-end close processes
• Reviews and analyzes sales and operational records and reports; uses data to project sales, determine profitability and targets, and identify potential new markets.
• Resolves customer complaints, staffing problems, and other issues that may interfere with efficient sales operations.
• Preferred those who are fluent in Malay & English (Third language will be an advantage)