GDS Travel Expert - Open for BPO and Non BPO

IGT is looking for a Travel Consultant, providing customer service support by responding to chat/emails and receiving calls on customer concerns on a 24/7 support operations.

Responsibilities:

Assist clients in planning and booking their travel itineraries, including airfare, hotels, car rentals, and activities.
Handle booking reservations, process payments, and issue travel documents.
Stay updated on travel industry trends, destinations, and travel regulations.
Handle customer inquiries, resolve issues, and provide exceptional customer service.
Manage GDS bookings efficiently.
Provide expert support to our travel team.
Qualifications:

At least graduate of High School (Old Curriculum) or Senior High School Graduate
Must have at least 1 year of working experience in GDS (Sabre, Amadeus & Farelogix)
Strong knowledge of GDS administration configuration, and troubleshooting
Customer-oriented
Good organizational and time-management skills
Great interpersonal and communication skills
Willing to work on shifting schedules.
Amenable to work ON-SITE in NORTHGATE, ALABANG, Muntinlupa City
Can Start ASAP
Why IGT?

Be part of one of the largest travel companies in the world!

Competitive salary and performance incentives
Convertible Leave Credits
Holiday and Overtime Pay
Friendly environment
Express Virtual Application Process
Career Advancement Opportunities
Health card (HMO & Life Insurance)
10% night differential
Annual salary increase.
Overtime Bonus
60k Milestone Bonus to all successful hires for Dec class (T&C apply)
It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.