BPO QA Manager (Insurance account exp) - Pasay
Pasay, National Capital Region
Posted yesterday
- Company:
- TASQ Staffing Solutions
- Company Description:
- Founded by experts with more than 70 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs. Composed of highly skilled team members who have worked with organizations ranging from small-to-medium entities to large-scale enterprises (including Fortune 500 companies), TASQ is fully capable of meeting staffing demands at all levels and across different industries. Talent Acquisition delivered with Speed and Quality that's the TASQ guarantee!
- Contract Type:
- Full Time
- Experience Required:
- 5 to 10 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
Shift Schedule: Shifting Schedule
Required Qualifications:
Bachelor’s/College Degree
Non-nego: Must have an insurance account background (preferable in Life and Annuities), as a QA
Non-nego: Extensive knowledge of NPS, CSAT, and 7 QC tools
Non-nego: Knowledge of Quality framework deployment in new transitions
5+ years in a QA Manager role in BPO
Knowledge of Quality tools and analysis
Must have an understanding of NPS calculation
Can start immediately
- Salary:
- 80.000,00 ₱ Monthly