No Experience Needed - Call Center Agents
Quezon City, National Capital Region
Posted yesterday
- Company:
- MHR Global
- Company Description:
- MHR Global is a leading Business Process Outsourcing (BPO) provider dedicated to delivering exceptional support and operational efficiency for businesses worldwide. With a strong commitment to innovation and customer satisfaction, we specialize in a range of services including customer support, technical assistance, data entry, and back-office operations. Founded in 2015, we leverage cutting-edge technology and a skilled workforce to streamline processes, reduce costs, and enhance productivity for our clients. Our team is composed of industry experts who are passionate about creating tailored solutions that meet the unique needs of each client. At MHR Global, we understand that every business is different. That's why we focus on building long-term partnerships, ensuring that our services align perfectly with your strategic goals. Our global footprint enables us to provide 24/7 support, ensuring that your operations run smoothly, no matter where you are in the world. With a proven track record of success across various industries, we empower organizations to focus on their core competencies while we handle the intricacies of their business processes. Choose MHR Global as your trusted BPO partner and experience the difference in operational excellence.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 38
Job Description
Customer Interaction:
Respond promptly to customer calls, emails, and chats.
Listen actively to customer concerns and provide accurate solutions.
Deliver exceptional customer service to ensure customer satisfaction.
Problem-Solving:
Identify customer needs and suggest appropriate products or services.
Troubleshoot and resolve customer issues efficiently.
Escalate unresolved issues to the appropriate team or supervisor when necessary.
Documentation:
Record and update customer information in the system accurately.
Maintain detailed records of customer interactions, including resolutions provided.