VA Coordinator

Metro Manila, National Capital Region
Posted 4 days ago
Company:
Work for Prosper
Company Description:
Join our team today! We are looking for ambitious teammates that want a great work-life balance while working 100% from home. Prosper trains and educates virtual assistants to help American small businesses. Our core mission is to create a mutually beneficial relationship to help Philippines staff members have an amazing work environment and help our American clients find reliable, affordable, and hard-working assistants to help their businesses grow.
Contract Type:
Full Time
Experience Required:
2 years
Education Level:
Bachelor’s Degree
Number of vacancies:
1

Job Description

Job Qualifications
Experience in office works and coordinator related jobs from any industry is a plus.
Demonstrates strong attention to details, organizing skills, customer service skills, and adaptability/flexibility.
Excellent communication skills, both written and verbal.
Ability to analyze a person and a situation perfectly.
Working knowledge of web-based Google Workspace (formerly, G Suite, and comprises of spreadsheets, documents, and presentations).
Ability to handle administrative tasks, coordination, and meetings.
Experience organizing and leading events.

Duties & Responsibilities
Hybrid Position - work part of your time from the regional office, and part of your time working from home, 100% Night Shift.
Assist Newly Endorsed Virtual Assistants as they go onboard with their clients.
Conduct Pre Orientation for New Virtual Assistants to set proper expectations.
Ensuring timely communication with assigned VAs through Touchbase sessions.
Conduct Debriefing sessions and guidelines for people on the bench.
Conduct Coaching sessions and work with the assistants personally on how to improve their reliability and/or performance.
Coordinate and monitor the progress of the Virtual Assistants under Performance Improvement Plan (PIP) Program.
Track and Check VAs Task Lists & Task Process.
Building long-term relationships with Virtual Assistants.
Assists to ensure site readiness (overall cleanliness, organization and orderliness).
Communicate with building administration/maintenance on internet/power issues on site.
Keep inventory of all office equipment and furniture and maintain them in good condition.
Ensures that there is ample and sufficient stock of supplies in the office.
Plan and organize team building events.
Performs other functions that may be assigned from time to time.

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