Open for Newbies - Customer Service Agent - Cebu Site - Up to 15k

Cebu City, Cebu

Posted yesterday


Company:: Neksjob
Company Description:: Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Number of vacancies:: 50

Job Description

Your day-to-day in a nutshell:
Managing incoming customer calls and emails
Addressing customer questions, concerns, and service requests
Ensuring efficient and accurate resolution of customer issues
Leveraging client-specific tools and software to track and manage customer interactions
Delivering exceptional service with professionalism, empathy, and expertise

What Are We Looking for?
At least Senior High School Graduate (new curriculum) / College Graduate (old curriculum)
Fluency in written and spoken business English
Fast, accurate efficient data entry skills
Problem solving skills
Active Listening
Willing to work Onsite

Why Pick Us?
Paid training
Competitive salary plus allowances
Monthly performance incentives
Career development and advancement opportunities