Technical Call Center Agent (No Experience Accepted) Makati Site

Makati City, National Capital Region

Posted yesterday


Company:: Neksjob
Company Description:: Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Bachelor’s Degree
Number of vacancies:: 50

Job Description

Your day-to-day in a nutshell:
Managing incoming customer calls and emails
Addressing customer questions, concerns, and service requests
Ensuring efficient and accurate resolution of customer issues
Leveraging client-specific tools and software to track and manage customer interactions
Delivering exceptional service with professionalism, empathy, and expertise

Why pick us?
Competitive Salary
Exciting Performance Bonuses & Account Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits

What are we looking for?
At least Completed 2nd year college / Preferred: IT or any computer-related courses
Minimum of 6 month BPO experience (Voice is preferred)
Can accept No Call Center Experience - should be tech-savvy with strong communication skills and course should be IT-related
Must be Willing to Work on Site