Call Center Agent - Technical - Davao Site 19k

Davao city, Davao del Sur
Posted yesterday
Logo Neksjob
Company:
Neksjob
Company Description:
We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Bachelor’s Degree
Number of vacancies:
100

Job Description

Your day-to-day in a nutshell:
Managing incoming customer calls and emails
Addressing customer questions, concerns, and service requests
Ensuring efficient and accurate resolution of customer issues
Leveraging client-specific tools and software to track and manage customer interactions
Delivering exceptional service with professionalism, empathy, and expertise

Qualifications:
Graduate of any 4 years course. For Undergrads, should have at relevant/least 3 months BPO Technical experience
Have Excellent communication skills
Have excellent customer service skills
Are willing to work on site

Why Pick Us?
Paid training
Competitive salary plus allowances
Monthly performance incentives
Career development and advancement opportunities
Salary:
19.000,00 ₱ Monthly

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