BPO Healthcare Consulting Manager

POSITION TITLE: Healthcare Consulting Manager
WORK SETUP: Hybrid
Work Shift Schedule: US Shift
Location: Taguig

Qualifications:

• Bachelor’s or master’s degree with at least 2 years of experience working in US healthcare, Global healthcare industry or health product organizations
• Basic understanding of healthcare payer and provider value chains with exposure to
Medium to large business/technology transformation programs (program management/architecture)
• Business process analysis and improvement (through design and implementation)
• Ability to work and coordinate with internal and external stakeholders/clients
• Should be flexible to support during US work hours

Priority Skills:

• End-to-end understanding of provider value chain with an in-depth understanding of health provider IT systems and EMR capabilities (Preferably Cerner)
• Should have hands-on Project delivery experience in 3-4 technology/digital transformation programs
• Relevant experience in Team Management, Scope Management, Change Management, managing Quality of deliverables, etc.
• Should understand lean concepts and hands-on experience in delivering technology-driven business transformation projects using agile practices such as Scrum, Kanban, SAFe, etc.
• Experience in agile related tools like JIRA Confluence/Rally/MS Projects/VersionOne
• Should have project experience in working around (any 3-4):
• Working exposure to at least one of the leading EMR systems: Epic, Cerner, Meditech, Athena, etc. (preferably Cerner EMR)
• Clinical domain data models, system integration assessments and implementation planning
• Analyzing business requirements and designing new EMR workflows / interfaces / reporting capabilities
• Current state EMR system assessment (capabilities and workflows) and future state Design
• Use cases identification, quantification, and prioritization
• EMR migration to cloud - Migration planning and program management
• Well versed with clinical standards to aid discussions with clinical leadership around implementing an engagement strategy
• Health Data interoperability proficiency focused on health data exchange, predominantly in HL7, FHIR, and V2 messaging.
• Knowledge of power chart solutions to respective users - Nurse, physician, laboratory, pharmacy