Data Analyst / Business Analyst Manager (BPO) - Hybrid
Alabang, National Capital Region
Posted yesterday
- Company:
- TASQ Staffing Solutions
- Company Description:
- Founded by experts with more than 70 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs. Composed of highly skilled team members who have worked with organizations ranging from small-to-medium entities to large-scale enterprises (including Fortune 500 companies), TASQ is fully capable of meeting staffing demands at all levels and across different industries. Talent Acquisition delivered with Speed and Quality that's the TASQ guarantee!
- Contract Type:
- Full Time
- Experience Required:
- 3 to 4 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
Shift Schedule: Graveyard/Shifting (Flexible with extending shifts when needed)
Requirements:
> Bachelor's Graduate
> 3+ years of experience in data analysis, preferably within a BPM, or voice process BPO environment.
> Proven experience in analyzing operational metrics
> Proficiency in data analytics tools and platforms such as SQL and Excel.
> Experience with scientific analytics tools like Python, R, or SAS for statistical analysis and model development.
> Competent with data visualization tools such as Tableau or Power BI.
> Knowledge of statistical techniques, including regression analysis, hypothesis testing, clustering, and machine learning.
> Familiarity with natural language processing (NLP) techniques and tools for analyzing voice data.
Job Overview:
Data Collection and Analysis
Reporting and Dashboards
Root Cause Analysis
- Salary:
- 80.000,00 ₱ Monthly