Back Office Account
Ortigas Pasig, National Capital Region
Posted 14 days ago
- Company:
- Sapient BPO
- Company Description:
- SAPIENT BPO is one of the fast growing company in this BPO industry. We do business with people for our people. We believe that the growth and development of our employees is the growth of our company as well.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 95
Job Description
Provide accurate information regarding products, services, and company policies.
Assist customers with order placements, account inquiries, billing issues, and technical support.
Handle and resolve customer complaints or concerns with empathy and efficiency.
Maintain detailed records of customer interactions, transactions, and feedback.
Follow up with customers to ensure their issues are resolved and they are satisfied with the service provided.
Collaborate with team members and supervisors to meet performance goals and improve service quality.
Stay updated on product knowledge, system changes, and company policies.
- Salary:
- 27.000,00 ₱ Monthly