CSR Healthcare Account

Pavia, Iloilo
Posted today
Company:
GECO Philippines
Company Description:
GECO Asia is a specialist IT Consulting Services company with headquarters in Singapore and two delivery centers in the Philippines. For the last 12 years, we’ve been known in the Asia Pacific marketplace as a specialist provider of high-end IT resources. We are best known in the Asia Pacific market as a qualified provider of Specialist SAP Resources. We have been operational in the Asia Pacific IT marketplace since 2006 when we were setup as an Asian arm of GECO-Group, a German market leader in the IT project and recruitment market. Since the year 2018, we operate as an independent company with our headoffice in Singapore. GECO Asia operates under an Employment Agency Licence No. 07C4453 issued by Singapore Ministry of Manpower.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Senior High School
Number of vacancies:
50

Job Description

We are looking for Customer Service Representatives for Healthcare and Non-healthcare accounts. Get up to 13-18% night differential if apply with us.

Essential Functions/Responsibilities for Healthcare Account:

Responsible for answering incoming phone calls, emailing online inquiries, confirming appointments as well as making outgoing calls for patient retention purposes
Generate patient letters / reports
Obtain and attach patient clinical documents to a patient’s chart
Send patient requested medical reports via email
Ability to multi-task and use multiple systems, including our electronic medical documentation system to provide medical information and patient support/follow up after the clinical visit.
Adhere to all HIPAA guidelines and policies

Qualifications:

Candidate must be a High School Graduate, Senior High School Graduate, Associate Graduate and/or College Level
Excellent communication skills, both written and oral
Excellent Listening Skills
Passionate about customer service and patient satisfaction
Ability to handle calls
Must be willing to work on a shifting schedule
Salary:
30.000,00 ₱ Monthly

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