Key Account and Dealer Channel Manager
San Juan Manila, National Capital Region
Posted 2 days ago
- Company:
- Dempsey Resource Management Inc
- Company Description:
- DEMPSEY, INC – We are the RECRUITMENT PARTNER of Client Companies • We are an HR Firm engaged in the sourcing and referral of college graduates and professionals. • We do assist our client companies in the sourcing of competent and qualified candidates to fill up various job positions in their organization. The job positions we are targeting for our referred candidates are those intended for direct hiring by our clients. • We can provide candidates for entry level, supervisory, managerial and executive positions for our client’s direct hiring. OUR GOAL We strive to become a significant venue both for private companies and professionals for the purpose of: ∗ matching their respective needs ∗ Creating opportunities for productive, meaningful and long-term employment. HOW CAN WE HELP CLIENT COMPANIES ∗ We provide an alternative, back-office manpower sourcing and recruitment services to fill up various job positions in their organization. HOW CAN WE HELP APPLICANTS? ∗ DEMPSEY is committed in finding our candidates the right job in the right company ∗ DEMPSEY do not charge any fee to our Candidate, whether or not they are successfully hired ∗ Applicants’ resume will automatically be put on our active file. Once we determine that your qualification and/or experience matches that of the Clients’ requirements, we shall endorse you to the Client WHAT WE CAN DO? ∗ DEMPSEY is committed in assisting its Clients in sourcing and finding suitable candidates to fill up their current personnel requirements by way of: . Prompt deployment of pre-qualified applicants . More applicants to choose from . Good quality applicants . Value-for-money recruitment process OUR CORE COMPETENCIES • Finance, Accounting, HR and Admin personnel • Sales, Marketing and Promotion personnel • Engineering, Technical and Highly-Skilled • IT, Web and Programming personnel • Behavioural Science personnel • Creative & Liberal Arts personnel
- Contract Type:
- Full Time
- Experience Required:
- 5 to 10 years
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 1
Job Description
I. PURPOSE/OBJECTIVE: The Key Account and Dealer Channel Manager is responsible for
managing key accounts and the dealer network, ensuring optimal business performance and
growth within the assigned region or sector. This role focuses on maintaining strong
relationships with high-value customers, distributors, and dealers, while strategically driving
sales, product distribution, and business development across multiple channels.
II. REPORTING TO: Vice President
III. DUTIES AND RESPONSIBILITIES:
1. Account Management:
o Manage Key Accounts: Build and maintain strong relationships with major customers,
ensuring satisfaction and long-term partnerships.
o Understand Client Needs: Actively work with key accounts to understand their business
requirements and tailor solutions to meet their needs.
o Sales Growth: Develop and implement strategies to increase sales and profitability
within key accounts through upselling, cross-selling, and new product introductions.
o Contract Negotiation: Negotiate terms and agreements with key customers to maximize
sales while ensuring mutual benefit.
2. Dealer Channel Management:
o Dealer Network Development: Build and maintain a robust dealer and distributor
network to ensure broad market reach and product availability.
o Channel Strategy: Develop and implement channel strategies that align with company
goals, ensuring proper distribution, competitive positioning, and maximum market
penetration.
o Training & Support: Provide training, tools, and marketing support to dealers and
distributors to improve sales performance and product knowledge.
o Performance Monitoring: Track and analyze dealer performance, ensuring targets and
KPIs are met, and take corrective actions when needed.
o Dealer Relationship Management: Foster strong relationships with key dealers and
partners to improve loyalty and retention.
3. Sales and Revenue Management:
o Forecasting and Reporting: Regularly report on sales activities, market trends, and
account performance to senior management.
o Budget Management: Manage the sales budget for key accounts and the dealer
network, ensuring cost-effective operations and return on investment.
o Market Intelligence: Monitor and analyze market trends, competitor activities, and
customer feedback to adjust strategies and stay ahead of the competition.
4. Collaboration & Cross-Functional Coordination:
o Cross-Functional Collaboration: Work closely with marketing, logistics, customer
service, and product teams to ensure smooth operations and the timely delivery of
products to key accounts and dealers.
o Product Launches: Coordinate with internal teams for successful product launches,
providing dealers with necessary information, training, and support.
o Promotions & Marketing: Collaborate with the marketing team to design and
implement promotional activities and campaigns aimed at driving sales through the
dealer network.
5. Problem Solving & Conflict Resolution:
o Issue Resolution: Address and resolve customer and dealer concerns, complaints, and
issues promptly and professionally.
o Maintain Customer Satisfaction: Ensure high levels of customer satisfaction through
responsive communication and high-quality service.
6. Market Expansion & New Business Development:
o Business Development: Identify and pursue new opportunities within the dealer
network and key accounts to drive growth.
o New Market Penetration: Help expand the company’s reach into new regions or
markets by developing relationships with potential dealers or strategic customers.
Qualifications:
Education: Bachelor's degree in Business, Marketing, Sales, or a related field. An MBA is a plus.
Experience:
o 5+ years of experience in sales, account management, or channel management.
o Experience managing key accounts and working with a network of dealers or
distributors.