Customer Service Representative

Makati City, National Capital Region
Posted 3 days ago
Company:
MIRANDA GLOBAL SOLUTION
Company Description:
A BPO company specializes in managing and executing specific business functions for other organizations. These functions can include customer service, technical support, human resources, finance and accounting, data entry, and more. BPO companies help businesses reduce costs, improve efficiency, and focus on core activities by leveraging specialized expertise and technology. They often operate in multiple geographic locations to provide 24/7 support and can serve various industries, including retail, healthcare, finance, and telecommunications.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Senior High School
Gender:
Any
Number of vacancies:
30

Job Description

Customer service: Answering customer questions, providing information, and helping with inquiries
Complaints: Handling complaints and de-escalating situations
Orders and payments: Processing orders and payments
Customer accounts: Maintaining customer accounts and recording account information
Product recommendations: Making product recommendations based on customer needs and preferences
Troubleshooting: Troubleshooting customer service problems
Salary:
20.000,00 ₱ Monthly

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