Customer Support Agent- Dayshift- Weekends Off

Makati, National Capital Region

Posted 4 days ago


Company:: HR Network Inc
Company Description:: HR NETWORK, INCORPORATED was borne out of a need by business and industry for highly focused and strictly confidential search. Our aim is to provide our customers utmost best Third Party Recruitment Services that will allow them to hire "ONLY THE BEST" candidates for their operations. HR NETWORK is committed in ensuring the high quality profiles that would warrant the interest of our clients.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Bachelor’s Degree
Number of vacancies:: 1

Job Description

• Providing excellent customer service by resolving customer complaints and issues.
• Maintaining accurate records of customer interactions and transactions.
• Updating customer information in the database and ensuring its accuracy.
• Collaborating with other departments within the organization to resolve customer issues.
• Following scripts or guidelines provided by the company to handle calls effectively.

Qualifications:

Graduate of Bachelor of Science in Accountancy or any equivalent
At least 6 months call center experience handling billing or any accounting-relevant task
Recognize, apply and explain your product or service knowledge
Flexible in shifting schedules
Willing to work full-time on-site in Makati Office