Receptionist
Marikina City, National Capital Region
Posted more than 30 days ago
- Company:
- Vera FNB Group Corporation
- Company Description:
- Vera FNB Group Corporation is a privately owned company specializing in design consultancy and construction service
- Contract Type:
- Contract
- Experience Required:
- 2 years
- Education Level:
- Bachelor’s Degree
- Gender:
- Female
- Number of vacancies:
- 2
Job Description
Duties and Responsibilities
• Make client bookings for tables and ensure that tables are set before clients’ arrival;
• Manage the front desk by receiving incoming calls, greeting and attending to customers;
• Inform guests about the availability of tables and direct them to the tables;
• Keep records of guests who visit the restaurant;
• Assist customers with answers to queries, and proffer solutions to issues within your capacity;
• Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to in a timely manner;
• Ensure that clients make payment for services before they exit the restaurant;
• Keep clear records of payments received and make detailed notes of balance payments;
• Check restaurant’s emails and respond to them accordingly; draw the attention of management to certain mails when necessary;
• Communicate with other staff, such as dinners, informing them of clients’ bookings, needs and complaints
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