Customer Service Associate

Mandaluyong, National Capital Region
Posted 16 days ago
Company:
Neksjob Corporation
Company Description:
Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Junior High School
Number of vacancies:
5

Job Description

CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

Job Qualifications:

Employment Type: Regular Hire
Open to undergraduate with relevant work experience
At least 6 months BPO experience in a collections account

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