Virtual Assistant - WFH

RESPONSIBILITIES:

All administrative parts of the coaching business
Email Management
Managing calendar and to-do list
Run Zoom and online webinars
Virtual coaching – Marketing, billing, collecting payment
Send Reminders to Take Attendance
Routine Workflow Activities – Feedback From Team (Research Customer Service Issues)
Complete Routine Daily/Weekly Tasks
Assist w/ Help Desk/Customer Service emails – Assign or Respond with Templated Answers
Maintain Event Registration Information (Follow up Emails) – Adding Bulk Registrations
New Instructor Onboarding Tasks/Tagging

REQUIREMENTS:

Intermediate to advanced MS Excel skills.
High accuracy and orientation to quality.
Strong verbal and written communication skills.
Inquisitive & Analytical – search for meaning and patterns in data.
Organized & Strategic – align analysis/reporting with business needs.
Takes initiative – proactively communicates with the team and identifies areas of opportunity.
Experience working in a team-oriented and collaborative environment.

General Requirements

Good command of the English language
A headset with a noise-canceling feature and a high-definition webcam
Device Specification

Intel core i3 (6th to 12th gen), i5, i7 or AMD equivalent is highly required
Windows or Mac is acceptable
At least 8GB of RAM with 60 GB of free hard disk space available
Network Requirements

10 Mbps DSL/Fiber Internet connection (USB sticks, signal-based & wireless connections are not allowed)