Non Voice Account

Pasig City, National Capital Region
Posted today
Company:
MIRANDA GLOBAL SOLUTION
Company Description:
A BPO company specializes in managing and executing specific business functions for other organizations. These functions can include customer service, technical support, human resources, finance and accounting, data entry, and more. BPO companies help businesses reduce costs, improve efficiency, and focus on core activities by leveraging specialized expertise and technology. They often operate in multiple geographic locations to provide 24/7 support and can serve various industries, including retail, healthcare, finance, and telecommunications.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Senior High School
Gender:
Any
Number of vacancies:
30

Job Description

To assist customers with queries via Emails/Chats and deal with multiple customers at the same time
Call center metrics: Understanding call center metrics and working to optimize performance
Company policies: Adhering to all company policies and procedures
Training: Participating in training and learning opportunities, and helping to train new employees
Software: Using internal software, databases, scripts, and work tools responsibly
Salary:
20.000,00 ₱ Monthly

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