Sales and Marketing Support Staff

1. Product Knowledge - willing to be train
2. Communication Skills
Verbal Communication - Clear and persuasive speaking abilities to convey product value effectively.
Written Communication - Skills in crafting compelling emails, proposals, and marketing materials.
Active Listening - Ability to listen to client needs and respond appropriately.
3. Presentation Skills
Engaging Delivery - Proficiency in delivering presentations that capture and maintain audienceinterest.
Use of Tools - Familiarity with presentation software (e.g., PowerPoint, Keynote) and virtual meeting platforms.
Storytelling Ability - Using narratives to make the product more relatable and memorable.
4. Sales Expertise
Understanding of Sales Processes - Knowledge of sales cycles, from lead generation to closing deals.
Negotiation Skills - Ability to negotiate terms and handle objections effectively.
Relationship Building - Developing and maintaining strong relationships with clients for repeatbusiness.
5. Marketing Knowledge
Market Research Skills - Ability to analyze market trends and understand the competitive landscape.
Strategic Planning - Developing marketing strategies that align with business goals.
Digital Marketing Proficiency - Understanding of SEO, content marketing, and social media topromote the product.
6. Customer Relationship Management
Basic experience with customer relationship management to track interactions and sales progress.
Client Follow-Up - Regularly checking in with clients to provide support and gather feedback.
Personalization - Tailoring presentations and communications to meet the specific needs of each client.
7. Problem-Solving Skills
Analytical Thinking - Ability to assess client challenges and propose effective solutions.
Adaptability - Quickly adjusting strategies based on client feedback or changing market conditions.
Conflict Resolution - Handling client concerns or complaints in a professional manner.
9. Organizational Skills
Time Management - Prioritizing tasks to meet deadlines and manage multiple clients simultaneously.
Attention to Detail - Ensuring all client communications and presentations are accurate and professional.
Goal Setting - Setting and tracking personal and team objectives.
10. Industry Awareness
Knowledge of Trends - Staying updated on the latest developments in web technologies and the industries of target clients.
11. Interpersonal Skills
Empathy - Understanding and relating to the client's perspective and needs.
Confidence - Presenting information assertively to instill trust and credibility.
Collaboration - Working effectively with internal teams (e.g., development, customer support) to meet client needs.

Qualifications:

1. At least 2 years of experience as a Sales and Marketing Support Staff or Assistant
2. Strong communication and organizational skills
3. Proficient in MS Office applications
4. Ability to work collaboratively in a team environment