Customer Service Representative - Work From Home

Responsibilities:

Call the maximum number of leads/prospects to schedule appointments with clients.
Conduct lead follow-ups and nurtures until appointments are set.
Respond to inbound calls, text messages, and emails from prospects.
Follow scripts to deliver value propositions and handle objections.
Update the customer relationship management (CRM) system with relevant information after each interaction.
Coordinate and manage the calendar of appointments.

General Requirements:
Good command of the English language
Must be 18 years of age and above
A headset with a noise-canceling feature and a high-definition webcam

Device Specification:
CPU / Processor Dual-core processor 1Ghz or above, Intel Core i5 / i7 or AMD equivalent is highly required
Windows or Mac is acceptable
At least 8GB of RAM with 60 GB of free hard disk space available

Network Requirements:
10 Mbps DSL/Fibr Internet connection (USB sticks, signal-based & wireless connections are not allowed)

Please note that shortlisted candidates will receive an application invite from our team through your email address so please always check your email and spam folder when you apply. Thank you.