CSR (Non voice) -Virtual process

makati, National Capital Region

Posted 30 days ago

Company:: Work Services
Company Description:: Recruitment Company is the process of actively seeking out, finding and hiring candidates for a specific position or job. The recruitment definition includes the entire hiring process, from inception to the individual recruit's integration into the company.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Number of vacancies:: 100

Job Description

STACKph, a brand name representing right-fit talents, is the legal business name for GDV Business Services Co. registered in Pasay, City, Metro Manila Philippines in January 2019. We are an independent Business Process Outsourcing company serving clients globally, focusing on efficiently supplying businesses with the necessary resources for uninterrupted operations.

Role Description

This is a full-time on-site role for a CSR (Non voice) - Virtual process at STACKph in Makati. The role involves providing customer service support through non-voice channels to ensure customer satisfaction and positive experiences.

Qualifications

Customer Service Representatives and Customer Service skills
Customer Support and Customer Experience skills
Customer Satisfaction skills
Strong verbal and written communication skills
Problem-solving and conflict resolution abilities
Ability to work in a fast-paced environment
Experience in a similar role is a plus
Bachelor's degree in any field