Customer Service - Work from Home Non Voice
ncr, National Capital Region
Posted 10 days ago
- Company:
- Cyberbacker Careers
- Company Description:
- 100% Work from home Cyberbacker allows you to work from home, free from traffic and spend more time with your family. No dress code required! Work With Awesome People Your job is so much more than a paycheck; it’s a place you go to improve your skillset, contribute to the greater good, and collaborate with other awesome people. Get Paid On Time Getting paid late can affect business. That’s why here in Cyberbacker, you get paid on time. No delays – no hassle!
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 100
Job Description
Transcription: Listen to live or recorded calls and take notes of key points discussed.
Call Preparation: Prepare daily call list, meeting agendas, and materials as needed, ensuring participants have the necessary information.
Schedule Coordination: Efficiently schedule meetings with clients and team members, coordinating times that accommodate all parties and managing any necessary adjustments or cancellations.
Manage Reports: Prepare reports on key metrics and performance indicators within specified deadlines.
Virtual File Management: Update and maintain virtual files to ensure information is organized and easily accessible.
Administrative Tasks: Oversee administrative tasks, including but not limited to managing email correspondence and calendar appointments and ensuring all administrative activities are executed efficiently.
Requirements:
Ability to work independently and solve problems proactively.
A team player mindset, with a positive attitude and strong work ethic.
Strong organizational and time management skills.
Knowledge of digital tools and software such as Google Workspace and Zoom.
QUALIFICATIONS:
Must be social media savvy
Must be up to date with the latest social media trends
Has excellent written and verbal English communication skills
Can use basic design software
QUALIFICATIONS:
Excellent English communication skills (both verbal and written).
Comfortable making phone calls, memorizing, and delivering call scripts.
Strong customer service orientation and listening abilities.