Branch Manager - Pasay

Responsible for the administration and daily operations of the Branch Office, oversees business development, profitability and productivity of the Branch.

Key Responsibilities:

- Manages and oversees the branch and subordinates to ensure effective completion of their responsibilities.
- Conducts daily operation assessments to ensure growth of the branch.
- Monitors daily production and releases of the branch and provides updates of the branch operations status.
- Maintains client and employee contact in the work area to ensure quality service is being applied.
- Plans, creates and implements programs/processes for branch employees and clients and actively participates in them.
- Prepares Competitors’ Analysis and Market Changes Report and submits to Immediate Superior.
- Spearheads marketing saturation drives.
- Maintains business partnership between the company and its business partners such as Loan Consultants, second-hand car dealers, and other organizations.
- Implements the business plans and programs designed by the Marketing Group.
- Delivers marketing activity within the agreed budget.
- Reports regularly the performance of branches to the Immediate Superior.
- Conducts final checking and review of loan application, Credit Approval Memorandum and loan documents.
- Handles client complaints or concerns escalated by the staff.
- Represents the branch during Management Committee meetings and other internal/external meetings.
- Performs other work-related functions and duties that may be assigned.

Key Requirements:

- Degree in Business Management, Sales or Marketing, or other related course is a plus.
- With at least four (4) years work-related experience in branch operations, two years of which is in a Managerial or Supervisory capacity
- Should have technical marketing skills, relevant product and industry knowledge
- Has excellent communication skills (both written and oral), decision making skills, problem solving skills, presentation skills, interpersonal skills and networking skills
- Capable to solve amicably customer’s/client’s complaints
- Should be persuasive, goal-oriented, assertive, creative, innovative, adaptable and analytical.
- Willing to train in Ortigas Pasig for two (2) weeks.