Senior IT Specialist

Key Responsibilities:

Oversee the setup, maintenance, and management of networks, servers, and databases.
Ensure system reliability, performance, and scalability to meet business needs.
Conduct regular audits and risk assessments to mitigate potential vulnerabilities.
Technical Support and Troubleshooting:

Provide advanced technical support to resolve complex issues with hardware, software, and networks.
Act as an escalation point for junior IT staff, offering guidance on complex problems.
System Security and Compliance:

Implement and monitor security measures to protect data and infrastructure from unauthorized access.
Maintain compliance with IT policies and ensure adherence to regulatory standards.
Project Management and Implementation:

Lead IT projects from planning to execution, including software updates, hardware installations, and network expansions.
Collaborate with other departments to understand and fulfill IT needs for business initiatives.
Team Leadership and Development:

Mentor and train junior IT staff, providing guidance and support to enhance their technical skills.
Assign tasks, oversee work quality, and ensure timely completion of IT support and maintenance activities.
Documentation and Reporting:

Document IT procedures, configurations, and troubleshooting steps for knowledge sharing and continuity.
Prepare reports on system performance, incidents, and improvement recommendations for management.